Aline Motor Care logo

Privacy Policy

Last updated: 9 September 2026

Aline Motor Care (“we”, “us”, “our”) is a garage at Unit 2, Croft Industrial Estate, Dunster Road, Birmingham B37 7UU. This policy explains how we collect and use personal data when you visit this website, book online, call, email or visit the workshop. We process personal data in line with the UK GDPR and the Data Protection Act 2018.

Who is responsible

The data controller is Aline Motor Care, Unit 2, Croft Industrial Estate, Dunster Road, Birmingham B37 7UU. Email alinemotorcare@gmail.com or call 0121 716 9720.

What we collect

  • Identity and contact details: name, phone number, email address, postal address if you give it
  • Vehicle details: registration number (VRM), make, model, mileage and service history you provide
  • Booking details: service type, appointment date and time, messages you send
  • Payment records if you pay us in person or by card at the garage
  • Technical data: IP address, browser type and pages viewed if our hosting or embedded tools record them

We do not knowingly collect data from children. Our services are for vehicle keepers and drivers.

How we collect it

  • Online booking widget (Service4Service / Manage My Garages), which uses your registration to quote and book servicing and related work
  • Phone, email or in person at Unit 2, Croft Industrial Estate, Dunster Road
  • Cookies and embedded services, as described in our Cookie Policy

Why we use it

  • Contract: to quote, confirm bookings, carry out servicing, diagnostics or repairs, and contact you about your vehicle
  • Legitimate interests: to run the garage, keep records, improve the website, and prevent misuse
  • Legal obligation: invoicing and tax records, and health and safety where the law requires it
  • Consent: optional cookies if we add analytics later, and marketing messages if we ever send them (we will ask first)

Who we share it with

We only share what is needed:

  • Service4Service / Manage My Garages, which powers online booking and quotes
  • Google, if you load embedded Google Maps on this site
  • Payment providers if you pay by card at the garage
  • Professional advisers or insurers where the law or a legitimate workshop need requires it

We do not sell your data. Some processors may store data outside the UK. Where they do, we expect appropriate safeguards such as the UK International Data Transfer Agreement or UK Addendum.

How long we keep it

Booking and vehicle records are kept for as long as needed to complete the work and then for a period needed for warranties, complaints, tax and legal claims, typically up to six years for invoices. You can ask us to delete data sooner where the law allows.

Your rights

You can ask us to access, correct, delete or restrict your data, object to processing based on legitimate interests, or request a copy in a portable format.

To use these rights, email alinemotorcare@gmail.com. You can complain to the Information Commissioner’s Office at ico.org.uk.

Security

We take reasonable technical and organisational steps to protect personal data. No website is completely secure. Do not send payment card numbers by email.

Changes

We may update this policy. The date at the top shows when it was last changed. Continued use of the site after a change means you should read the updated policy.

Call 0121 716 9720Book Online